Answers to the questions security and procurement teams usually ask about Askwise.
| Question | Answer |
|---|---|
| Hosting | Atlassian Forge only ("Runs on Atlassian"). No servers or databases outside Atlassian. |
| Data leaving Atlassian | None. The app declares no outside network access (egress). |
| Where data is stored | Forge SQL inside your Atlassian site, plus one Confluence content item per question for search. |
| Data residency | Follows your Confluence site's location, as provided by Forge hosted storage. |
| Personal data stored | Atlassian account IDs only. No names or email addresses. |
| Developer access to customer data | None. We cannot read your questions or settings. |
| Access control | Every request checks, on the server, that the person can view the question's space. Space rules (who can ask, answer, accept) and admin pages are also checked on the server. |
| Input handling | All database queries use bound parameters. Text is limited in size, rich text is stored as Atlassian Document Format and shown with Atlassian's renderer. CSV exports neutralise spreadsheet formulas. |
| Encryption | Handled by Atlassian's platform for data in transit and at rest. |
| Logging | Error logs in Atlassian's Forge logging contain no question content or personal data. |
| Deletion | Users delete their posts; space admins can delete any post in their space. On uninstall, Atlassian removes Forge storage per its data lifecycle rules. |
| Billing | Through the Atlassian Marketplace only. We never see payment details. |
| Vulnerability reports | support@soliman-apps.com with "Security" in the subject. |