Askwise for Confluence Cloud. Last updated: 5 November 2026.
Askwise is made by Soliman Apps, a trading name of Abdelrahman Gomaa Mohamed, Jeddah, Saudi Arabia ("we"). Contact: support@soliman-apps.com.
Askwise is built on Atlassian Forge and runs entirely on Atlassian's infrastructure. It does not use outside servers, analytics or tracking tools, and it does not send data outside Atlassian. We, as the developer, have no access to your Confluence data.
Inside your Atlassian site, in Forge SQL storage:
| Data | Why |
|---|---|
| Questions, answers and comments (title, text, tags, dates), and the space each question belongs to | This is the Q&A content your team creates or imports |
| The Atlassian account ID of each author, voter and watcher | To show who wrote a post, count votes once per person, and show activity |
| Space rules (allowed groups by group ID and name, allowed tags) | To apply the rules a space admin chose |
| Import references (the ID of each imported item in the source system) | To skip items that were already imported |
Askwise does not store names or email addresses. Display names and avatars are shown by Confluence at the moment a page is opened.
Askwise also creates one Confluence content item per question, in the question's space, so the question appears in Confluence search. It contains the question title and text and the answer text.
An import file can contain names and email addresses. They are read in the admin's browser only, to suggest a matching Atlassian account, and are not sent to Askwise's storage.
A space admin can export a space. The export is created as a page in that space, with JSON and CSV files attached, and stays under your organization's control.
Content stays until it is deleted in Askwise or the app is uninstalled. Deleted questions, answers and comments are hidden at once and are not exported. When the app is uninstalled, Atlassian removes the app's Forge storage for your site according to Atlassian's data lifecycle rules for Forge hosted storage. If the app is installed again within 21 days, Atlassian can relink the earlier data on request.
Forge SQL storage is hosted by Atlassian and follows the data residency location of your Confluence site.
You can ask us questions about this policy, or ask for help removing stored data, by writing to support@soliman-apps.com. Personal data in your Atlassian site is controlled by your organization and by Atlassian's privacy policy.
If we change how the app handles data, we will update this page and the date above before the change takes effect.